FAQ

Goldproltd is a registered digital asset investment firm based in the UK. The platform which includes advanced, basic, and technical analysis at the source of high return performance offers high & fixed interest returns. Aiming for success with its international investor network and partners, experienced team, and privileged information from business and technology world; Goldproltd stands out from its competitors with its proven quality and ease of use. The company, which is managed under the leadership of people who think and foresee the future, is committed to achieving high returns from well-diversified portfolios and prioritizing clients.

We offer innovative and specific strategies to fund investment projects through cryptocurrencies and ensure zero loss to all our clients. All opportunities are pre-vetted to ensure maximum safety and guarantee return on all savings & investments.

Digital assets are a class of assets considered dangerous and inconvenient. Many reasons such as liquidity, money laundering accusation, uncertainty of regulation, and access restriction. Goldproltd is based on a core investment philosophy, intended to contribute towards collaboration & innovative partnerships, teamwork, integrity, diversity, accountability, and customers satisfaction, at the highest level.

We are here to help you with any problems and questions you may encounter while using our platform and during your investment experience. You can always contact us or turn the situation into an opportunity by using our live-chat support or send us a mail at support@goldproltd.com

Yes, you can have multiple plans running at the same time in the same account but we do not accept multiple accounts on the platform.

First log in to your Goldproltd dashboard and click on the "Menu" tab. Select the "Preference" option on the menu, then click on "Profile" and edit details as required before clicking on the "save changes" button to complete action.

First log in to your Goldproltd dashboard and click on the "Menu" tab. Select the "Preference" option on the menu, then click on "Password & Devices" . On the password page, input your current password, new password, and confirm password. Next click on the "Update Password" button to complete setup.

Two-factor authentication is a method for protecting your web account. When it is activated you need to enter not only your password, but also a special code. You can receive this code by in mobile app. Even if a third party gains access to your password, they cant access your account without that code.

To activate your 2FA, simply log into your dashboard and click on the "Menu button" then select "Preference" from the menu list. Click on "2FA Security" option and choose to "Enable 2FA": Next, you need to Install an authentication app on your device. Any app that supports the Time-based One-Time Password (TOTP) protocol should work. Use the authenticator app to scan the barcode, and enter the six digit code generated by the authenticator app in the field provided, then click on "Enable 2FA".